Borrower Assistance & Loss Mitigation

Cascade Financial offers Loss Mitigation Retention and Disposition options for our borrowers. The options have qualifying guidelines and eligibility requirements that Cascade must follow:

Retention options are for borrowers that want to continue to live in the property.
- Examples of Retention Options:
  - Loan Modification
  - Home Affordable Modification Program (HAMP)
- Disposition options are for borrowers that are no longer interested in keeping the property or can no longer afford the property.
  - Examples of Disposition Options:
    - Pre-Foreclosure Sale
    - Deed-in-Lieu of Foreclosure

For information regarding qualifying for Loss Mitigation options, please contact one of our Loan Counselors at:

Toll Free: (866) 939-5581; or
Email: lmdocs@cascadeloans.com; or
Fax: 480-821-6524 ATTN: Loss Mitigation
Mailing Address:
Cascade Financial Services
ATTN: Loss Mitigation
P.O. Box 15035
Chandler, AZ 85244

Please click here for a checklist of items Cascade Financial will need to determine what Loss Mitigation Option you might qualify for.

Additional Resource for ALL borrowers:

HUD Approved Counseling Agencies:
- http://www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm

Additional Resource for borrowers with FHA loans:

Avoiding Foreclosure:
- http://portal.hud.gov/hudportal/HUD?src=/topics/avoiding_foreclosure

Where To Locate Your 2022 Year End Tax Forms

Tax documents will be available on the Cascade website on or before January 31st, 2023.

Please visit cascadeloans.com to download your tax statement after this date.

Note: If the interest paid in 2022 exceeded $600, a copy of your 1098 statement will be sent to the mailing address in our system.

Should you have any questions or concerns regarding your 2022 tax forms, please contact us at your earliest convenience. We will be happy to assist you.

Phone: (866) 939-5581
Fax: (480) 812-3334