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COVID-19

Homeowner’s Assistance Fund (HAF)

The purpose of the Homeowner Assistance Fund (HAF) is to prevent mortgage delinquencies and defaults, foreclosures, loss of utilities or home energy services, and displacement of homeowners experiencing financial hardship after January 21, 2020. Funds from the HAF may be used for assistance with mortgage payments, homeowner’s insurance, utility payments, and other specified purposes. The law prioritizes funds for homeowners who have experienced the greatest hardships, leveraging local and national income indicators to maximize the impact.

The Homeowner Assistance Fund provides:
• A minimum of $50 million for each state, the District of Columbia and Puerto Rico

Cascade is currently enrolled in 31 states and enrolling more each day.
(AL, AR, AZ, CA, CT, GA, IN, KS, LA, ME, MD, MA, MI, MS, MO, MT, NE, NH, NV, NM, NC, OH, OK, OR, SC, TN, TX, VT, VA, WI, WV)
Visit the below link to view your states specific enrollment requirements.
https://www.ncsha.org/homeowner-assistance-fund/


As we continue to navigate the rapidly evolving COVID-19 situation, our first thought is for the safety and well-being of all our customers and employees impacted by these difficult circumstances. In these unprecedented times, it is important that we come together to support all those impacted. At Cascade, we are committed to providing you the
financial support you need with your mortgage so you can focus on your well-being and your loved ones. We want to assure you that Cascade will do everything in our power to continue to serve our customers and support our community. Please understand that out of concern for our employees’ safety, many of our employees are working remotely and call volumes are relatively high so wait times may be longer than usual. Please stay safe and take care of yourself and your loved ones.

Here’s how we can help

If you’re experiencing a hardship or have other needs, we’ll work with you. On a case-by-case basis, we’re offering various assistance programs to our borrowers that may include: payment deferral, forbearance, or modification.   Cascade always recommends that you keep your mortgage payments current. If you are experiencing a hardship, we may be able to help.

If you are unable to make one or more of your payments, there may be additional options depending on your circumstances and investor, federal and state guidelines.

  • What’s a payment forbearance? Click here to find out.
  • What’s a payment deferral? Click here to find out.
  • We may have other options available based on our circumstances. Please give us a call.

We’re here to help! Give us a call.