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Borrower Assistance & Loss Mitigation

Cascade Financial offers Loss Mitigation Retention and Disposition options for our borrowers.  The options have qualifying guidelines and eligibility requirements that Cascade must follow:

  • Retention options are for borrowers that want to continue to live in the property.
    • Examples of Retention Options:
      • Loan Modification
      • Home Affordable Modification Program (HAMP)
    • Disposition options are for borrowers that are no longer interested in keeping the property or can no longer afford the property.
      • Examples of Disposition Options:
        • Pre-Foreclosure Sale
        • Deed-in-Lieu of Foreclosure

For information regarding qualifying for Loss Mitigation options, please contact one of our Loan Counselors at:

  • Toll Free: (866) 939-5581; or
  • Email: lossmit@cascadeloans.com; or
  • Fax: 480-821-6524 ATTN: Loss Mitigation
  • Mailing Address:
    Cascade Financial Services
    ATTN: Loss Mitigation
    P.O. Box 15035
    Chandler, AZ 85244

Please click here  for a checklist of items Cascade Financial will need to determine what Loss Mitigation Option you might qualify for.

Additional Resource for ALL borrowers:

Additional Resource for borrowers with FHA loans: