Existing Customers

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I’d like to make a payment

I’m having trouble affording my payment right now

I have property damage and need to make a claim

I'm looking for my tax documents

I need to send proof of homeowner’s insurance

FAQ’s for Existing Customers

Can't find what you need?

Give us a call at (866) 939-5581 and we will be happy to assist you.

Where To Locate Your 2022 Year End Tax Forms

Tax documents will be available on the Cascade website on or before January 31st, 2023.

Please visit cascadeloans.com to download your tax statement after this date.

Note: If the interest paid in 2022 exceeded $600, a copy of your 1098 statement will be sent to the mailing address in our system.

Should you have any questions or concerns regarding your 2022 tax forms, please contact us at your earliest convenience. We will be happy to assist you.

Phone: (866) 939-5581
Fax: (480) 812-3334

* Service Transfer Alert *

If you recently received a letter from Cascade with information that your loan is being transferred on July 1, 2022 to SPS, please utilize this link. The link will provide useful information on how to manage your loan on July 1 and beyond. We appreciate having had the opportunity to work with you and service your loan.

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