We have several convenient payment options for you.
Auto-Pay: The easiest way is to request to be set up on our auto-pay system. Sign up on our secure website at cascadeloans.com/existing-customers and select “I’d like to make a payment”. Once you have registered and logged in on the website, select payment options. One of the options you’ll see is for recurring payments.
Online: Payments are accepted through our website at cascadeloans.com/existing-customers and select “I’d like to make a payment”. There is no charge for online payments.
By Mail: You may pay by check or money order. Please include your loan number with your payment. Note that we do not accept cash. Our payment remittance addresses are:
Southwest Stage Funding LLC
P.O. Box 613703
Memphis, TN 38101
First Tennessee Bank
Attn: Retail Lockbox – Southwest Stage Funding
3451 Prescott Road
Memphis, TN 38118
By Phone: To make a payment over the phone with one of our agents, just call our Servicing Department at (866) 939-5581 during our office hours. A transaction fee may apply for payments taken over the phone. Our office hours are Monday through Friday, 8:00 AM – 5:00 PM MST.
MoneyGram: For your convenience, we also accept payments made through MoneyGram where available. Please note: We don’t charge a fee for the service, but MoneyGram does. MoneyGram requires payments to be made to them in cash. To use MoneyGram, present your funds at your local MoneyGram location and let the agent know that you need to make a “cash payment”. You will then need to provide Cascade’s Receiver Code: 16370 and your loan number.